New Toll System Discount Sticker Tag
and E-ZPass FAQ’s:

  1. Can I still use my Discount Trip Card?
    Response:
      Yes, you can still use your Discount Trip Card until all of the remaining trips are used or it has expired, whichever comes first.
  2. What if I have an E-ZPass Tag and a Discount Trip Card or Discount Sticker Tag?
    Response:
    Use your Discount Trip Card until your balance is zero or expires and we recommend taking your E-ZPass Tag out of the car or placing it in the foil bag to reduce the possibility of being charged.
  3. What if I broke or lost my TIBA Discount Sticker Tag?
    Response:
    TIBA is not responsible for any damaged, lost or stolen Discount Sticker Tags.  Customer is responsible for purchasing a new Tag.
  4. If I purchase a Discount Sticker Tag, where do I mount it on my car?
    Response:
    Mounting instructions are available at the time of purchase in the lane or can be downloaded by clicking this link Discount Sticker Tag Mounting Instructions.
  5. When reloading a Discount Sticker Tag, can I reload a 16 trip for 72 trips?
    Response:
    Yes, you may reload the Tag with either 16 trips or 72 trips.
  6. What if I have more than one vehicle? Can I transfer my Discount Sticker Tag from vehicle to vehicle?
    Response:
    We recommend that you purchase a Discount Sticker Tag for each vehicle. Removing the Discount Sticker Tag can damage the Tag.
  7. Where do I purchase E-ZPass Tags?
    Response:
    You can purchase an E-ZPass Tag at our local Price Chopper or by going online to https://www.e-zpassny.com/en/home/index.shtml
    Please note that a purchased Tag will not be activated/usable for 24 hours.
  8. What if I have a charge on my E-ZPass billing that I do not understand?
    Response:
    Please call the number on the back of your E-ZPass Tag to speak with their customer service department at 1-800-333-TOLL (8655).
  9. If I use my E-ZPass Tag, will I still get the Commuter Discount?
    Response:
    No, you must purchase a Discount Sticker Tag to receive the Commuter Discount.

Example of E-ZPass Tag

Example of Discount Sticker Tag